1. Aiming for comfort and enjoying the best service, as well as always prioritizing the interests of the buyer. TAVI applies a specific return policy as follows:
- Products with manufacturer defects (within 2 weeks)
- Products damaged during transportation
- Products with incorrect designs compared to the order
- Products that have expired
2. Product conditions when returning goods:
- The returned product must be the same as the product you purchased at TAVI (identified by invoice or purchase phone number).
- The product has not been used, the packaging and labels are intact (With subjective errors from the buyer).
- The product is notified for return within 24 hours from the time of purchase at the shop or for shipping orders, from the time of receipt of the goods.
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